SOP 1.1
First-touch script (cold outbound)
Owner: Sales Enablement
Last edited May 14, 2026
142
retrievals
SOP library
Your objection playbook, versioned.
Every objection your reps encounter is mapped to an SOP. The assistant retrieves the right one in real-time. Edits flow through a review queue; managers approve before changes go live.
Opening · 1 SOPs
Price · 3 SOPs
SOP 2.1
Price - generic objection handling
Owner: Daniel Park (VP Sales)
Last edited May 22, 2026
318
retrievals
SOP 2.4
Price + competitor mention
Owner: Daniel Park (VP Sales)
Last edited May 21, 2026
87
retrievals
SOP 2.7
Price - asking for discount
Owner: Daniel Park (VP Sales)
Last edited Apr 30, 2026
64
retrievals
Timing · 2 SOPs
SOP 3.1
Timing - 'we're not ready yet'
Owner: Sales Enablement
Last edited May 8, 2026
201
retrievals
SOP 3.4
Timing - 'next quarter' delay
Owner: Sales Enablement
Last edited May 18, 2026
152
retrievals
Authority · 2 SOPs
SOP 4.1
Authority - multi-stakeholder buy-in
Owner: Daniel Park (VP Sales)
Last edited May 24, 2026
178
retrievals
SOP 4.3
Authority - 'I need to bring my CFO in'
Owner: Sales Enablement
Last edited May 10, 2026
96
retrievals
Fit · 1 SOPs
SOP 5.1
Fit - 'we already have something'
Owner: Sales Enablement
Last edited May 5, 2026
134
retrievals
Urgency · 1 SOPs
SOP 6.1
Urgency - creating without pressure
Owner: Daniel Park (VP Sales)
Last edited Apr 28, 2026
167
retrievals